Effective Date: May 16, 2025
1. Introduction
DigiGrowth Studio ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
By using our services or providing us with your personal information, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Contact Information:
- Full name
- Email address
- Phone number
- Mailing address
- Company name and title
Business Information:
- Website URLs
- Social media profiles
- Marketing objectives and goals
- Industry and business type
- Budget and financial information related to campaigns
Technical Information:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website URLs
- Pages visited and time spent
- Click-through rates and engagement metrics
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website or use our services through:
Cookies and Tracking Technologies:
- Session cookies
- Persistent cookies
- Web beacons
- Pixel tags
- Analytics tools (Google Analytics, Facebook Pixel, etc.)
Usage Data:
- Website navigation patterns
- Feature usage statistics
- Performance metrics
- Error logs and diagnostic information
2.3 Third-Party Information
We may receive information about you from third parties, including:
- Social media platforms
- Analytics providers
- Marketing partners
- Public databases
- Data enhancement services
3. How We Use Your Information
We use your information for the following purposes:
3.1 Service Provision
- Developing and executing digital marketing campaigns
- Managing advertising accounts and budgets
- Creating and optimizing content
- Analyzing campaign performance
- Providing customer support and consultation
3.2 Business Operations
- Processing payments and managing accounts
- Communicating about services and updates
- Conducting market research and analysis
- Improving our services and website functionality
- Maintaining security and preventing fraud
3.3 Marketing and Communication
- Sending promotional materials and newsletters
- Sharing industry insights and best practices
- Inviting you to webinars and events
- Conducting surveys and feedback collection
3.4 Legal and Compliance
- Complying with applicable laws and regulations
- Responding to legal requests and court orders
- Protecting our rights and interests
- Resolving disputes and enforcing agreements
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing platforms
- Analytics and reporting tools
- Payment processing
- Customer relationship management
- Cloud storage and backup services
4.2 Advertising Partners
For campaign execution, we may share relevant information with:
- Google Ads and Google Analytics
- Facebook and Instagram advertising platforms
- LinkedIn advertising services
- Other social media advertising platforms
- Programmatic advertising networks
4.3 Legal Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Investigate fraud or security issues
- Respond to government requests
- Enforce our terms of service
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery systems
Administrative Safeguards:
- Employee training on data protection
- Confidentiality agreements
- Regular policy reviews and updates
- Incident response procedures
Physical Safeguards:
- Secure office facilities
- Controlled access to equipment
- Proper disposal of sensitive documents
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required
Retention Periods:
- Client information: Duration of business relationship plus 7 years
- Website analytics: 26 months (Google Analytics default)
- Marketing communications: Until you unsubscribe
- Financial records: 7 years from last transaction
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1 Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
7.2 Correction and Updates
- Request correction of inaccurate information
- Update your contact preferences
7.3 Deletion
- Request deletion of your personal information
- Subject to legal retention requirements
7.4 Restriction and Objection
- Restrict processing of your information
- Object to certain types of processing
- Opt-out of marketing communications
7.5 Consent Withdrawal
- Withdraw consent for processing where applicable
- Note that withdrawal may limit service availability
To exercise these rights, contact us at hello@digigrowth.studio or +1 (646) 632-0789.
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Enable personalized advertising
- Preference Cookies: Remember your settings and choices
8.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and service quality.
8.3 Third-Party Tracking
We use third-party analytics and advertising tools that may track your activity across websites. You can opt-out through:
- Google Analytics Opt-out Browser Add-on
- Facebook advertising preferences
- Industry opt-out tools (NAI, DAA)
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Certification schemes
- Binding corporate rules where applicable
10. Children's Privacy
Important: Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
Information about data collection and use
Right to Delete
Request deletion of personal information
Right to Opt-Out
Opt-out of sale of personal information
Right to Non-Discrimination
Equal service regardless of privacy choices
California Shine the Light: Request information about data sharing with third parties for marketing purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
- Posting updates on our website
- Sending email notifications to registered users
- Providing notice through our services
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DigiGrowth Studio
Email: hello@digigrowth.studio
Phone: +1 (646) 632-0789
14. Dispute Resolution
We are committed to resolving privacy-related complaints and disputes. If you have concerns:
- Contact us directly using the information above
- We will investigate and respond within 30 days
- For unresolved disputes, you may contact relevant regulatory authorities
- EU residents may contact their local Data Protection Authority
15. Compliance and Certifications
We strive to maintain compliance with applicable privacy laws and regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- CAN-SPAM Act
- Children's Online Privacy Protection Act (COPPA)
- State privacy laws as applicable
This Privacy Policy is effective as of May 16, 2025 and applies to all information collected by DigiGrowth Studio.